HRA Frequently Asked Questions

The Health Reimbursement Arrangement (HRA) is an IRS regulated, employer-sponsored benefit plan that allows participants to receive reimbursement for eligible out-of-pocket healthcare expenses. Contributions made through an HRA are 100% employer funded, so they are entirely free of federal, state and Social Security taxes.

 

Frequently Asked Questions

How does my HRA plan work?

Do employees need to enroll each plan period?

Can I contribute to the plan? 

What is an eligible expense?

How do I receive reimbursements?

How do I find my balance or view the status of my claims?

Do funds carry over at the end of the plan period?

What happens to my Health Reimbursement Arrangement when I leave my employer?

How is the plan regulated?

Who do I contact for more information?

 

How does my HRA plan work?

Your Health Reimbursement Arrangement was designed by your employer to reimburse you for certain eligible healthcare expenses. Your plan will identify who is eligible, the maximum amount that you can be reimbursed, which expenses will be covered and the duration of the plan. The funds to cover the reimbursements are provided by the employer and are free from federal, state and social security taxes.

After you have incurred expenses, you will submit claims to Chard Snyder for reimbursement. Chard Snyder will review the claims to make sure they are eligible and then send reimbursement to you via check or direct deposit. For more information on how this works and other details of your plan, please refer to your enrollment materials, contact your human resources department, or Chard Snyder customer service. 

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Do employees need to enroll each plan period?

Yes. All eligible employees must enroll each year during the open enrollment period. Your employer will instruct you on how to complete enrollment.

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Can I contribute to the plan?

Per IRS regulations, participants are not permitted to contribute to an HRA plan.

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What is an eligible expense?

An eligible expense is any healthcare expense incurred by a participant, their spouse, or dependent, that is approved by the IRS and eligible for reimbursement under your specific company plan. Please see your enrollment materials for the details of your plan. These expenses may include health insurance premiums, deductibles, co-insurance, prescriptions and other out-of-pocket healthcare expenses.

Please note that expenses reimbursed through the plan cannot be itemized and resubmitted through an income tax return or any other benefit plan per IRS regulations.

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How do I receive reimbursements?

You may fax, email, mail or submit claims and supporting documentation online directly to Chard Snyder.

Most plans require an Explanation of Benefits (EOB) as supporting documentation (please do not send in monthly summaries). If your plan allows reimbursement for prescriptions or co-pays, you may also be allowed to submit a receipt as supporting documentation.  Please refer to your enrollment materials for additional details.

After the claim has been reviewed and the expense approved, payment is then issued to you via direct deposit or check.

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How do I find my balance or view the status of my claims?

You may find your balance by logging in to your account. Use the red My Account Login button at the upper right corner of each page of our website and choose FSA, HRA, & TRP.  If this is the first time you are logging in, your username will be your social security number (no dashes) or your Employee ID. Your password will be the last four digits of your social security number or Employee ID. 

Once you log in to the participant portal, you will see a list of your plan balances and can navigate to other areas using the tabs that go across the top. There is a claims option on the Account tab where you can see all current and historical claims as well as other resources related to your account. 

If you would like to change your username and password, you may do so on the profile tab.

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Do funds carry over at the end of the plan period?

Any unused amounts left in the accounts at the end of the plan period may or may not be carried over into the next plan period depending on your plan. You have access to these funds from year to year as long as you remain an eligible employee and carryover is permitted by your plan. You may even have access to funds after termination of employment, if permitted by the plan.

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What happens to my Health Reimbursement Arrangement when I leave my employer?

If you leave your current place of employment or become ineligible for the Health Reimbursement Arrangement, you will not be able to take your HRA funds with you.  You may have a certain period of time to submit claims for services or items purchased before you became ineligible.

You will also be notified by your employer with details on how you can elect to continue your HRA coverage through COBRA.

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How is the plan regulated?

In addition to regulations in Section 105 of the Internal Revenue Code, HRA plans are also regulated in part or in whole by the following entities and legislation:

Department of Labor
Federal, State and Local Courts
Internal Revenue Service
Pension Welfare Benefits Administration
US Congress
COBRA
ERISA
HIPAA
Section 104
Section 106
Section 152
Section 213
Section 404
Section 419

Please contact our office with any questions about plan regulations.

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Who do I contact for more information?

If you need assistance with an HRA plan, please contact Chard Snyder customer service at 513.459.9997 or 800.982.7715. They are available Monday through Friday from 8 AM to 9 PM, Eastern Time. 

You may also send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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FSA Eligible Expenses and Items