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Welcome to the Chard Snyder Retiree Billing & Direct Billing online payment services page. Please read the instructions below before making your payment(s).

Important Information Before You Make Your Payment

Before making your payment(s) online, you will need the following information:

• Participant Name
• Participant Social Security Number
• Participant Address
• Participant Phone Number
• Participant E-mail Address
• Participant Date of Birth
• Employer or Sponsor Name
• Bank Name & Account Number*
• Bank Transit/Routing Number*

* For bank account from which payments will be debited

Please Note: All premiums are due on the first day of the month. To avoid any interruption in coverage, it is advisable to pay your premiums two weeks in advance of the first day of the month. There is often a slight delay in the carriers updating their systems to reflect payments received and credited. However, you are entitled to a grace period of 30 days to post your payment if you wish. Any payment that is received beyond the grace period will be returned. If this is your first premium payment, the due date will be extended to either the 1st of the month your coverage begins, or two weeks from the date on the confirmation letter/coupons (whichever is later).

If you wish to pay for multiple months, you may combine those payments into one transaction, or you can set up recurring payments to schedule your monthly premium, which will come out the same day each month. (Important Note: Recurring Payment schedules will expire after 12 payments, and will need to be rescheduled. Also, if there is an increase in the payment due at the start of the new plan year, you will need to adjust the amount on the recurring payment - it will not adjust automatically).

If you are making any changes to your coverage, you must first contact us so that the correct amount will be applied to your account.

Partial payments will be accepted but cannot be reported to the carrier until the full amount has been paid. You will not have coverage until all premiums have been paid in full.

If you do not make your payment within the 30 day grace period, your coverage will automatically be terminated without advance warning. You will receive a termination letter at that time to notify you of a lapse in your coverage due to non-payment of premiums. Once your coverage has lapsed, it cannot be reinstated.

If you are making any changes to your coverage, you must first contact us so that the correct amount will be applied to your account.

All inquires regarding coverage or claims activities are to be sent directly to the carrier. However, if your carrier does not have a record of your election in their system, please contact us for assistance.

We regret that credit card payments cannot be accepted at this time.

Click Here to Make a Retiree/Direct Billing Payment Now

Please contact us if you need assistance logging in, to verify whether online payments are available online for your account(s) or if you have any other questions or concerns.