Billing Administration
Retiree Biling & Direct Billing Administration manages the process of providing company-sponsored benefits to self-paying Retirees and Employees on a leave of absence.
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Benefits of Outsourcing Billing Administration
Retiree Billing & Direct Billing
- Reduce human resource department time and frustration with tracking payment status of retirees and people on a Leave of Absence who are still on benefits
- Human Resources no longer required to maintain retiree addresses through seasonal or lifestyle moves
- Centralized billing and collection of premiums from retirees and people on a Leave of Absence
- Detailed monitoring and tracking provides comprehensive reports of all activity
- Toll-free customer service line is open 8:00 am—7:00 pm, ET; friendly representatives answer retirees’ questions
Chard Snyder Administration
- Flexible software to meet specific client business needs
- Create multiple benefit rates based on participant age, company divisions, multiple benefits plans, or other parameters
- Regular updates to plan member database includes coverage levels, rate changes, mailing addresses, other pertinent information
- Includes all rate and plan design changes
- Choice of coupon books or monthly premium notice sent to participants
- Late notices sent to participants to ensure coverage is not dropped
- One comprehensive individualized bill is easy for retirees to understand
- Track participant Medicare status and send change-of-status information and enrollment materials
- Monitoring and tracking of all participant and company payments and activities
- Monthly enrollment status reports printed and sent to HR department
- Employer reports keep clients informed and up-to-date
- Retiree annual enrollment offered as an optional service
- Reconciliation of company vendor invoices by plan as an optional service
