How do I find my balance or view the status of my claims?

You may find your balance by logging in to your participant portal account from

If this is the first time you are logging in, your username will be your social security number (no dashes) or your employee ID. Your password will be the last four digits of your social security number or employee ID.

Once you log in, you will see a list of your plan balances and can navigate to other areas using the tabs that go across the top. There is a claims option on the Account tab where you can see all current and historical claims as well as other resources related to your account.

If you would like to change your username and password, you may do so on the Profile tab.

Still Have Questions?

If we have not answered your questions, don’t worry. Please contact customer service for more information.