If asked, should I select “debit” or “credit”?

You may choose to use your prepaid benefits card by swiping it and providing a signature or through the use of a four-digit Personal Identification Number (PIN) at the point of sale. The use of a PIN is not required to access your funds through the card. Even if you choose to add a PIN and forget it, you may choose “credit” on the keypad and sign for the charge. To use your optional PIN number, choose “debit” on the keypad and enter your PIN when requested.

Still Have Questions?

If we have not answered your questions, don’t worry. Please contact customer service for more information.