May I use my prepaid benefits card if I receive a statement due for a medical service?

As long as the date of service is within the plan year, you have enough money in your account to cover the balance due, and the provider accepts MasterCard, you can simply write the card number on the statement and send it back to the provider or call the provider and give them the card number and expiration date (MM/YY) over the phone.

Still Have Questions?

If we have not answered your questions, don’t worry. Please contact customer service for more information.