Who do I call when I have a problem with a claim or want to know more about my insurance plan?

Send all inquiries regarding coverage or claims activity directly to the carrier, just as you did before you elected COBRA. A contact number is located on the back of your insurance card(s) to call for assistance. This is the same insurance that you had before you elected COBRA. If, however, your insurance carrier does not have a record of your COBRA election in their system, please contact us for assistance.