Why did I receive an Ineligible Expense Request letter?

An “Ineligible Expense Request” is sent when it has been determined that the transaction in question included an ineligible expense. When the email is sent, you will have 10 days to repay your account by logging in to the participant portal or mobiile app, or by sending a check or money order, made payable to Chard Snyder, before your benefit card is suspended.