You select the amount that you would like to put into your dependent care FSA account based on your needs for the coming plan year. Chard Snyder and your employer will let you know the maximum amount allowed.

Participants and their other eligible users should always save itemized receipts for HSA, FSA and HRA-eligible purchases made with the benefits card.

You select the amount that you would like to put into your healthcare account based on your needs for the coming plan year. Chard Snyder and your employer will let you know the maximum allowed amount.

Eligible employees will enroll online or complete and turn in an enrollment form during the open enrollment period prior to the beginning of each plan year.

Generally, you cannot change the elections you have made after the beginning of the plan year. However, there are certain situations where you can change your elections.

Submit a claim online by logging into your account on the participant portal or on the Chard Snyder mobile app for quickest processing and reimbursement. 

An eligible expense is any healthcare or dependent care expense approved by the IRS for reimbursement through the plan.

Most plans allow you to continue to submit claims for purchases and services that you have already incurred.

Yes. The amounts that you have elected to contribute are for the duration of the plan year in which they are made.

Before the end of your plan year you should use up the money that was in your account at the time of the change.

Contact us to find out the requirements of your plan. You may submit claims for expenses from before the date you quit or lost your job.

You have to submit your claims within the time allowed by the plan.

Any unused funds remain with your employer per IRS guidelines.

Your natural, adopted and foster children who have not reached their thirteenth birthday and family members who cannot care for themselves are eligible.

The parent the child lives with most of the time may use the dependent care FSA account even if the other parent claims the child as a tax dependent.

The most a household can set aside is $5,000 a calendar year.

The IRS has identified several instances when you can change the amount you can put into the dependent care FSA account.

Under the dependent care FSA, your babysitter may not be your tax dependent under the age of 19 or your spouse.

You can submit a claim form and receive a check or direct deposit payment.

You may submit your claim at any time during your plan year.

The card is a convenience but you are not required to use it.

Submit a claim online by logging into your account on the participant portal or on the Chard Snyder mobile app for quickest processing and reimbursement. 

If the Chard Snyder Benefits Card cannot verify that the expense meets IRS guidelines, Chard Snyder will ask you to submit copies of your itemized receipts.

When you use your benefit card to pay for services from a medical provider such as a hospital, clinic, doctor or dentist, you may receive a letter from Chard Snyder asking you to provide paperwork to verify that your claim was for an eligible expense.

Yes, and be sure to have the provider include the employee’s name and their employer so that we can match the information to your flexible spending account (FSA).

We cannot contact the provider on your behalf due to HIPAA regulations.

If your claim needs to be verified, you will receive an email or letter from Chard Snyder requesting an itemized receipt, insurance explanation of benefits (EOB) or an itemized statement from your doctor or provider.

Usually the service provider can provide an account history or replacement receipt.

A “Request for More Information” is sent when the information provided is not sufficient to allow us to approve the transaction.

An “Ineligible Expense Request” is sent when it has been determined that the transaction in question included an ineligible expense.