FAQs
We’ve gathered a comprehensive list of questions and answers about our accounts, plans and benefits to give you a quick reference, or to answer questions you might have.
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Can I change the amount I am contributing to my flexible spending account (FSA) during the plan year?
Generally, you cannot change the elections you have made after the beginning of the plan year. However, there are certain situations where you can change your elections.
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How do I receive reimbursements from my flexible spending account (FSA)?
Submit a claim online by logging into your account on the participant portal or on the Chard Snyder mobile app for quickest processing and reimbursement.
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What is an eligible flexible spending account (FSA) expense?
An eligible expense is any healthcare or dependent care expense approved by the IRS for reimbursement through the plan.
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What happens to funds at the end of the flexible spending account (FSA) plan year?
Most plans allow you to continue to submit claims for purchases and services that you have already incurred.
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Do I enroll in the flexible spending account (FSA) each plan year?
Yes. The amounts that you have elected to contribute are for the duration of the plan year in which they are made.
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What happens if I become ineligible for the flexible spending account (FSA) plan?
Before the end of your plan year you should use up the money that was in your account at the time of the change.
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What happens to my flexible spending account (FSA) if I quit or lose my job?
Contact us to find out the requirements of your plan. You may submit claims for expenses from before the date you quit or lost your job.
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If I forget to submit a claim what happens?
You have to submit your claims within the time allowed by the plan.
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What does Chard Snyder do with unused funds in my flexible spending account?
Any unused funds remain with your employer per IRS guidelines.
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Who can I use a dependent care FSA account for?
Your natural, adopted and foster children who have not reached their thirteenth birthday and family members who cannot care for themselves are eligible.