FAQs
We’ve gathered a comprehensive list of questions and answers about our accounts, plans and benefits to give you a quick reference, or to answer questions you might have.
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When parents are divorced, who may use a dependent care FSA account?
The parent the child lives with most of the time may use the dependent care FSA account even if the other parent claims the child as a tax dependent.
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How much may I put in the dependent care FSA account?
The most a household can set aside is $5,000 a calendar year.
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Am I allowed to change the amount I am contributing to my dependent care FSA account?
The IRS has identified several instances when you can change the amount you can put into the dependent care FSA account.
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May I pay my teenager or spouse to watch my younger child?
Under the dependent care FSA, your babysitter may not be your tax dependent under the age of 19 or your spouse.
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How will my dependent care FSA expenses be reimbursed?
You can submit a claim form and receive a check or direct deposit payment.
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When should I submit my claim for dependent care FSA expenses?
You may submit your claim at any time during your plan year.
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Do I have to use the Chard Snyder Benefits Card or can I submit claims and be reimbursed?
The card is a convenience but you are not required to use it.
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If I make a purchase without my benefits card, how do I submit a claim for reimbursement?
Submit a claim online by logging into your account on the participant portal or on the Chard Snyder mobile app for quickest processing and reimbursement.
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Why did I receive a letter asking for information about my benefits card transaction?
If the Chard Snyder Benefits Card cannot verify that the expense meets IRS guidelines, Chard Snyder will ask you to submit copies of your itemized receipts.
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Why was my transaction selected for verification?
When you use your benefit card to pay for services from a medical provider such as a hospital, clinic, doctor or dentist, you may receive a letter from Chard Snyder asking you to provide paperwork to verify that your claim was for an eligible expense.