Billing Administration

Employees can often find themselves in a position to collect money from a wide range of individuals, without the tools or resources to do it. We can help.

Our billing processes are driven by the employer's business rules. We work with each employer to ensure accurate billing, collection, and remittance processes, including late payment and termination policies.

Our Billing services are administered in partnership with UnifyHR, another WEX company.

We provide:
• Detailed accounting and eligibility reports
• Rate and plan changes communicated to participants at no charge
• Easy data transfer processes
• Comprehensive open enrollment services

We know that every employer is different, and that means no two billing scenarios are the same. We can accommodate a wide range of “start and stop” billing policies, as well as multiple methods and sources of severance. This flexibility allows us to meet even the most complicated billing requirements.

Our billing services provide a complete solution that incorporates all day-to-day functions associated with billing for premiums.

• We help ensure that only eligibile individuals remain covered under the employer's plans. This saves the organization money and helps satisfy the employer's obligations to insurance carriers (for fully funded plans).
• Our payment reminder notices are easy to understand and clearly outline all billing details, including any severance amounts.
• Our friendly participant service team handles all inquiries from billing participants, including assisting with urgent eligibility issues.