FAQs
We’ve gathered a comprehensive list of questions and answers about our accounts, plans and benefits to give you a quick reference, or to answer questions you might have.
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Can couples open separate HSAs?
If both husband and wife are eligible to contribute to an HSA, they are both eligible to establish separate HSAs.
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If my spouse and I are either 55 or older, can we both make “catch-up” contributions?
Yes, if you are both eligible individuals and both have established HSAs in your own names.
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When will I receive my new Chard Snyder Benefits Card?
Your Chard Snyder Benefits Card will be mailed to the address you provided on your application within 7-14 business days after your account has been set up.
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Do I receive a monthly HSA statement?
Log in to your account on the participant portal or on the Chard Snyder mobile app to indicate your preferences regarding how you’d like to receive regular HSA statements (via email or paper copy).
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How can I check my HSA balance or get other questions answered?
You can check your account balance on your monthly statement by going to your online account, calling Chard Snyder or your bank.
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What is the best way to pay for prescriptions and medical visits with our HSA?
The discounted rate for prescriptions is provided at the cash register, so use your benefit card for maximum convenience.
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Does my HSA have to have money in it before I use it to pay a provider?
Yes, this is a personal bank account in your name.
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What if funds are not available in my HSA when I incur an eligible medical expense?
If you do not have enough money in your HSA to pay for an eligible medical expense you will need to pay for the expense by some other means.
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What happens to the balance in my HSA at the end of the year?
Any unused contributions in your HSA will accumulate year after year tax-free until you need them.
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Do I need to re-enroll in the HSA each year?
Yes. Your company will advise you when you need to do this and provide you with the necessary forms.